§ 若您使用手機操作不順，建議使用電腦版進行意見申報。
If you experience any issues on your mobile device, we recommend using a desktop browser to submit your feedback.
§ 為節省您寶貴時間，請閱讀下列注意事項後，再行投書。
Instructions for submitting a message.
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您的來信，在正常上班時間內我們會由專人受理並分派至相關單位處理，本信箱自列管人員分派至所屬單位處理來信人員之次日起6個工作天內予以回復。
You will receive a response within 6 working days from when your message is
received.
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本署署長電子信箱收到來信後，系統會自動發送一封「確認信函」，提供您案件編號以查詢案件進度。如您未收到「確認信函」，請至您的「垃圾郵件匣」查看。
An email with your case number will be sent automatically to confirm your
message is received and being processed. If you do not receive the automatic
confirmation, please check your junk mail folder.
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基於政府機關均有法定職掌與專業分工，本署收到您的來信後，如涉及其他權責機關業務，將轉請權責機關處理並逕行回復，因此您的個人基本資料（包含姓名、電子郵件信箱、聯絡電話、聯絡地址），將隨同郵件內容一併轉知權責機關。
Given that government agencies havestatutory duties and professional divisions of labor, if your letter involves matters of other competent authorities, we will
forward it to those authorities for processing and a direct response. Therefore,
your basic personal information (including name, email address, contact number, and contact address) will be
sent to the competent authorities along with the
email content.